Product and Account Switching Improvements

Last night we rolled out some improvements to help users switch between different accounts and product instances in Trial Cloud, Discovery Cloud, and Cloud Preservation. With more and more customers taking advantage of all of the Nextpoint applications, as well as the introduction of the Nextpoint’s WIRE technology, we know that the list of Nextpoint product instances that a user may have could get unruly.

So, to help keep that organized, we’ve updated the change instance drop down (screenshot below) to only include your product instances for the current account. For those of you that have access to more than one account, we’ve provided a link right next to the account name that allows you to switch accounts. And finally, for account administrators, we’ve moved the account administration link into this switch instance drop down (it was previously in the drop down that shows when you click on your user name in the right-hand corner.)

Switch repositories (click to enlarge)

We’re hoping these changes help keep you organized as the number of your Nextpoint product instances grows.

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Import Status Reporting

Import status (“Batch” documents upload) in DiscoveryCloud and TrialCloud has been updated to streamline reporting and enhance issue detection and handling.

The “batch list” page has a simplified look, allowing 2x the previous quantity to be conveniently displayed at a time, along with quick visual cues to make statuses obvious at a glance.  The status-bar provides a visual diagnostic of processing results for each batch.  Click on a section of the bar to view the corresponding portion of the processing logs.

 

Marking a batch as “Resolved” will update it’s status and gray out the status bar to make it a little less eye catching.

 

Remembering that “Batch 9” is the zip of files you found on Terry’s PC is a bit of a pain.  Providing a name for the batch gives you a handy moniker to be used throughout the interface.

Batch Status Reporting

Available when your batch has completed:  Download a full report of actions or the specific actions you are interested in (i.e. only the documents/issues that recommend follow-up action to be taken).

 

The link for “Normal” actions only is pictured above – To download only the “Warnings” for example, a similar link may be found on the “Warnings” tab.

The download is a csv listing the actions taken and (where available) links to the related document in the interface, providing you with a convenient starting point for resolving any issues encountered.

 

We’re excited about what these changes immediately bring to the table for Batch-status reporting and error resolution, as well as the future enhancements these underlying changes will enable in the future.

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Account Dashboard Breakdown

The account dashboard is your tool for keeping up to date on how much data you’re storing in your Trial Cloud, Discovery Cloud and Preservation Cloud repositories.  Each product dashboard provides an overview of the data used by each of your repositories as well as a product-wide gigabyte sum.

The numbers shown for each repository are the averages of all the records for the time period you are viewing. We run our storage calculations twice daily – once in the morning and once in the evening. You can view a repository’s daily usage by clicking on the repository name. The daily usage records shown are the maximum of the two storage numbers for that day in gigabytes.

The Cloud Preservation dashboard includes feed counts as well as storage numbers and presents these in the same fashion.

A note on document deletion: We wait a full day after a document has been deleted to fully purge it from the system. This gives us the ability to restore the document quickly if it was incorrectly deleted. This may cause some lag in the reduction of gigabytes used per day, but have no fear the reduction will be recorded.

Managing storage can be a daunting task and we strive to be transparent about the amount of data you are storing in any of our products.

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